Resources

Guides, datasheets and answers

Everything we point customers to when they are comparing products or setting up their system.

FAQ

Common questions

Solar

How does solar energy help me save money?

Solar panels reduce your reliance on grid electricity, leading to lower power bills. You can also store excess energy in a battery system or earn credits through feed-in tariffs by exporting power back to the grid.

What size solar system do I need?

The right system size depends on your energy usage, roof space, and budget. Our experts assess your requirements to recommend the most efficient and cost-effective solution.

How long does solar panel installation take?

A standard residential installation is usually completed in one day, while larger or more complex systems may take 1-2 days.

Do solar panels work during a blackout?

Solar panels alone do not work during a blackout, but if you have a solar battery with blackout protection, you can still use stored energy when the grid is down.

Solar Rebates & Incentives

What rebates are available for solar installation?

In Australia, you may be eligible for Small-scale Technology Certificates (STCs), which reduce the upfront cost of your solar system. Some states also offer additional incentives and solar battery rebates.

Can I get a rebate for a solar battery?

Yes, through the federal Cheaper Home Batteries Program, which takes about 30% off an eligible battery and is not means-tested. Victoria no longer offers a separate battery rebate or battery loan. See our home batteries page for an estimate.

Are there any rebates for heat pumps and air conditioning?

Yes! The Victorian Energy Upgrades (VEU) Program and other state-based programs provide rebates for energy-efficient heat pumps and air conditioners to help reduce your electricity consumption.

Battery Storage EV Chargers

Should I add a battery to my solar system?

A solar battery allows you to store excess energy during the day and use it at night, reducing your reliance on the grid. It also provides backup power during blackouts.

What is the lifespan of a solar battery?

Most lithium-ion batteries last 10-15 years, depending on usage and maintenance.

Do I need a solar system to install an EV charger?

No, you can install an EV charger without solar panels, but combining the two allows you to charge your electric vehicle with free solar energy, reducing charging costs.

Installation

Will solar panels damage my roof?

No, when installed by licensed professionals, solar panels are mounted securely without causing damage. In fact, they may even protect parts of your roof from weather exposure.

How often do solar panels need maintenance?

Solar panels require minimal maintenance but should be cleaned and inspected every 12-24 months to ensure peak performance. Get Solar offers solar panel servicing and maintenance for optimal efficiency.

What happens if my solar system stops working?

If you notice any issues with your solar system, contact our team immediately. We provide diagnostics, repairs, and system upgrades to keep your solar investment running efficiently.

Find out what solar or a battery would do for your bills

Tell us a little about your home. It takes two minutes and there is no obligation.